Modern Slavery Statement

Surrey Carpet Cleaning Modern Slavery Statement

This Modern Slavery Statement sets out the actions Surrey Carpet Cleaning is taking to prevent modern slavery and human trafficking in our operations and supply chains. We are committed to conducting business in a responsible and ethical manner and to respecting the rights and dignity of every person who contributes to our services.

Our Commitment and Scope

Surrey Carpet Cleaning recognises that modern slavery can occur in many forms, including forced labour, child labour, human trafficking, debt bondage and other exploitative practices. This statement covers our employees, contractors, agency workers and all organisations that supply goods and services to us, whether directly or indirectly.

We expect everyone who works with or for Surrey Carpet Cleaning to share our commitment to preventing modern slavery and to uphold the highest standards of integrity and respect for human rights.

Zero-Tolerance Policy on Modern Slavery

We operate a clear zero-tolerance policy towards modern slavery and human trafficking. Any form of exploitation is fundamentally incompatible with our values and our approach to business. We will not knowingly work with any individual, contractor or supplier who is involved in, or fails to take adequate steps to prevent, modern slavery in their operations.

Where credible concerns are identified, we will investigate promptly and, if necessary, terminate relationships with any party found to be in breach of our expectations. We are committed to acting swiftly, transparently and fairly when addressing such matters.

Managing Our Supply Chain

Surrey Carpet Cleaning understands that risks of modern slavery can arise within supply chains, particularly in the sourcing of equipment, cleaning products, uniforms and subcontracted services. To manage these risks, we assess our suppliers based on factors such as location, sector, complexity of the supply chain and the nature of the services or goods supplied.

We expect suppliers to comply with all applicable labour, employment and human rights laws and to maintain working practices that are safe, legal and respectful of individuals.

Supplier Audits and Due Diligence

We conduct due diligence on new and existing suppliers that present a higher risk of modern slavery. This may include requesting information about their labour practices, policies, training and any actions taken to address modern slavery and human trafficking.

Where appropriate, we reserve the right to carry out supplier audits, either remotely or on site, to verify compliance with our standards. These audits may involve reviewing documentation, speaking with management and, where suitable, engaging directly with workers. Non-compliance may result in corrective action plans, increased monitoring or the discontinuation of the business relationship.

Training and Awareness

We seek to build awareness of modern slavery risks among our management team and key employees involved in procurement, recruitment and supplier management. Training and guidance focus on recognising warning signs, understanding reporting procedures and reinforcing our zero-tolerance stance.

By equipping our people with the knowledge to identify and report concerns, we strengthen our ability to prevent and address potential instances of exploitation.

Reporting Concerns and Whistleblowing

Surrey Carpet Cleaning encourages all employees, contractors, suppliers and other stakeholders to report any suspicions or concerns relating to modern slavery or human trafficking in our operations or supply chains. Concerns can be raised directly with line management or senior management, or through any internal reporting channels that we make available.

Reports will be treated seriously and handled sensitively. We will not tolerate any form of victimisation or retaliation against individuals who raise concerns in good faith. Where appropriate, we will investigate reported issues and take corrective steps, which may include engaging with affected workers, working with external experts or reporting matters to relevant authorities.

Monitoring, Review and Continuous Improvement

We are committed to continually improving our approach to tackling modern slavery. This includes reviewing our policies, risk assessments, supplier engagement processes and training to ensure they remain effective and proportionate to the risks we face.

This Modern Slavery Statement is reviewed on an annual basis by our management team. As part of that review, we consider any incidents reported, audit findings, changes to legislation and best practice guidance. Where necessary, we update our procedures and communicate changes to our employees and key suppliers.

By maintaining open dialogue, robust controls and a culture that promotes ethical behaviour, Surrey Carpet Cleaning aims to play its part in eliminating modern slavery and human trafficking in all its forms.